Responsible Gaming

Aussie Play Casino is committed to encouraging a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, understand the risks, set personal limits and only gamble with money and time you can comfortably afford to lose.

Aussie Play Casino holds licences issued by the Autonomous Island of Anjouan, Union of Comoros (Government Notice No. 007 of 2005, The Betting and Gaming Act 2005) and by Curacao eGaming.

Gambling should remain entertainment

Online gambling involves risk and outcomes are determined by chance. No strategy, system or pattern can guarantee a win. Previous results do not affect future results, and a losing run does not mean that a win is due. Every bet should be considered separately, with the possibility that the full amount may be lost.

Aussie Play Casino encourages all players to make decisions carefully and to keep gambling in proportion to the rest of their lives. Gambling should not take priority over essential expenses, work, study, family commitments, health or personal relationships. It should also never be used as a way to recover losses, manage stress or improve financial circumstances.

Only gamble with money that is available after essential living costs have been paid.
Decide how much time and money you are comfortable spending before you begin.
Treat deposits and bets as entertainment expenses, not investments.
Avoid gambling when you are upset, tired, under the influence of alcohol or experiencing financial pressure.
Take regular breaks and keep other interests and activities in your routine.
Never borrow money or use funds intended for bills, rent, food or other necessities to gamble.

Practical tools for staying in control

Planning ahead can make it easier to maintain control. Use the responsible gaming options available through your account or contact the relevant support team if you need help understanding them. Depending on the options available, these tools may allow you to manage deposits, spending, session length or access to your account.

Set a money limit

Choose a limit before playing and do not increase it during a session because of a loss or a desire to continue. Consider setting limits over different periods so that a single session does not affect money needed later. A limit should be realistic, affordable and based on your personal circumstances.

Set a time limit

Decide when your session will end and use a reminder if necessary. Long sessions can make it harder to notice how much time or money has been spent. Taking breaks, leaving the game and returning later can help you make more considered decisions.

Use breaks or self-exclusion

If gambling is becoming difficult to control, consider taking a temporary break or asking for access to self-exclusion options. Self-exclusion is a more serious step that restricts access for an agreed period or in line with the applicable process. Once requested, do not try to bypass the restriction by opening another account or using another person's account.

Keep your account secure

Use your own account, keep login information private and do not allow another person to gamble using your details. Account security supports responsible gambling by helping you maintain a clear view of your own activity and decisions. If you believe someone else has accessed your account, stop using it and seek assistance through the available support channels.

Recognising possible signs of gambling harm

Gambling can become harmful gradually. It is important to consider your behaviour honestly and take action early if gambling is causing concern. A single sign does not necessarily mean that a person has a gambling problem, but several signs together may indicate that support would be helpful.

Spending more time or money gambling than you originally intended.
Trying to win back losses by continuing to gamble or increasing bet amounts.
Feeling restless, irritable or preoccupied when you are not gambling.
Hiding gambling activity, losses or account information from family and friends.
Borrowing money, selling belongings or missing payments to fund gambling.
Neglecting work, study, household responsibilities or personal relationships.
Gambling to escape sadness, anxiety, boredom, stress or other difficult feelings.
Feeling unable to stop or cut back even after deciding to do so.
Experiencing guilt, regret or conflict after gambling.
Returning to gambling soon after deciding to take a break.

If any of these signs sound familiar, consider stopping play and speaking with someone you trust. You can also seek confidential help from a qualified health professional or an Australian gambling support service. Asking for support early can make it easier to regain control.

Questions to ask yourself

Can I afford what I am spending without affecting essential costs?
Am I gambling for enjoyment, or am I trying to escape a problem or feeling?
Do I feel in control of when I play and when I stop?
Have I hidden my gambling or minimised how much I have spent?
Would taking a break make me feel concerned, uncomfortable or anxious?

Getting help and protecting others

You do not have to manage gambling concerns alone. A doctor, counsellor, psychologist or specialist gambling support service can help you understand your behaviour and create a practical plan. Support may include budgeting assistance, counselling, strategies for managing urges and guidance for family members or close friends.

If you are concerned about another person's gambling, approach the conversation calmly and without judgement. Explain what you have noticed, listen to their perspective and encourage them to seek professional support. Avoid lending money to cover gambling losses and do not take responsibility for controlling another adult's gambling. You can seek advice for yourself even if the person affected is not ready to ask for help.

Parents and guardians should take particular care to prevent minors from accessing gambling services. Keep devices, payment methods and account information secure, and do not share an account with anyone else. Gambling is intended for adults who meet the applicable age and eligibility requirements. If you believe a minor has accessed an account or gambling service, stop the activity and report the concern through the available support channels.

If you need urgent assistance

If gambling is contributing to immediate financial, emotional or personal danger, stop gambling and contact an appropriate emergency or professional support service in your area. In an urgent emergency, contact the relevant Australian emergency service. Aussie Play Casino cannot provide medical, legal or financial advice, so independent professional guidance should be obtained where needed.

Responsible gambling is an ongoing choice. Review your habits regularly, keep your limits up to date and act promptly if gambling stops feeling enjoyable or affordable. If you need help with account restrictions or responsible gaming features, use the support options provided on the website.